While I managed several projects during my time at Avaya, this specific interaction focused on software phones for customer support teams, a high-profile project with executive-level stakeholder involvement. This redesign mandated usability and accessibility accommodations (Section 508 and WCAG), so we knew we couldn't avoid change. I chose to keep our stakeholders and VIPs aware of the upcoming changes and [...]
A well-implemented design system can simplify the user experience of your software by ensuring the individual UI elements come from a single source of truth. In theory, that should help you maintain a level of UX integrity not found anywhere else. Using a design system allows your team to be more efficient during every step of the pipeline. Imagine discussing [...]
When I joined Bio-Techne, I was asked to completely redesign one of our subsidiary companies: Tocris Bioscience. Tocris is one of the top reagent manufacturers in the UK. They have a long history in the industry, but Bio-Techne acquired them to improve their European presence. After the dust settled from the acquisition, my team began planning the redesign. Let's start [...]
We started working with Agency Off Record (AOR) in the middle of 2015. They had recently moved into a new office in downtown Denver and were having a hard time being productive with their growing team. Growth is awesome, but it can present technical challenges. Thankfully, we've been able to handle the technical issues so they can focus on their clients. [...]
In 2010, I got a call from Tigris Sponsorship & Marketing asking me to help them figure out a better digital business strategy. Tigris handles sponsorship and marketing contracts for some of the largest brands in the nation. They had been in business for a while but needed to streamline their workflows since they were rapidly becoming a digital company. At this point, [...]
We've been working closely with LaunchBox over the last year. We've had a great relationship providing advice for their software and business strategy. Most recently, we helped with the LaunchBox website design. Their growth has been exciting. As with all our customers, we don't take credit for their success; we're just proud that they trusted us to help them exceed their potential. [...]
I first met Georgia Hoyer in 2009. We were pretty good friends back then and spent a lot of time talking about technology, startups, and what it would be like to create an awesome product. We both started our own companies shortly thereafter. Georgia founded a company called TrekPak and I started a technology company that would eventually transform into [...]
We helped develop, design, and monetize eciov.com and launched it in February 2015. When the eciov team approached us to design a news website, we were initially hesitant. Most news sites bombard their readers with ads in order to make money. We hate that. Instead of running ads, the eciov team asked us to develop a monetization strategy for their website. [...]
Typography (the artistic use of letters) is extremely important in great web design. We spend hours trying to find the perfect font for our various projects to ensure that the text looks just as beautiful as the rest of the design. There is one big problem with using pretty fonts on the web: every operating system renders fonts differently. That [...]