When I first started at Bio-Techne, we were just beginning to accommodate mobile design and needed to create a seamless user experience for our desktop and mobile web, as well as our future iOS and Android products. I've written previously about my love of centralized design systems and pattern libraries - I truly believe they're the best way to create [...]
While I managed several projects during my time at Avaya, this specific interaction focused on software phones for customer support teams, a high-profile project with executive-level stakeholder involvement. This redesign mandated usability and accessibility accommodations (Section 508 and WCAG), so we knew we couldn't avoid change. I chose to keep our stakeholders and VIPs aware of the upcoming changes and [...]
After the successful redesign of the Tocris and Bio-Techne websites, it was time for my team at Bio-Techne to begin updating the original company website: rndsystems.com. Our focus for this redesign was responsive content, as well as improvements to the user experience and underlying web technologies. With 500,000 active products in the database, we had our work cut out for [...]
In the last few years, Avaya has started focusing on the user experience by adding improved software products to their lineup. I managed the UX of video clients, soft phones, and Salesforce-integrated web apps. In this portfolio update, I'll focus on Avaya Agent for Desktop which my team and I made enjoyably efficient by implementing a design system, updating the [...]
A well-implemented design system can simplify the user experience of your software by ensuring the individual UI elements come from a single source of truth. In theory, that should help you maintain a level of UX integrity not found anywhere else. Using a design system allows your team to be more efficient during every step of the pipeline. Imagine discussing [...]
When I joined Bio-Techne, I was asked to completely redesign one of our subsidiary companies: Tocris Bioscience. Tocris is one of the top reagent manufacturers in the UK. They have a long history in the industry, but Bio-Techne acquired them to improve their European presence. After the dust settled from the acquisition, my team began planning the redesign. Let's start [...]
Choosing a Prototyping Tool for Designers It seems like the design industry gets a new prototyping tool every month, but there are some obvious front-runners that get the most attention. Does that mean those tools are better than the rest? Does the tool you use actually matter? Note: this article is quite old; newer options are available. We'll write an [...]
Bootstrap 3 User Experience Validation One of the first projects I tackled while I was at Bio-Techne was validating Bootstrap 3 as a responsive framework from a user experience perspective. I was already very familiar with Bootstrap, but since Bio-Techne wanted to use it as the foundation of their new design framework, I wanted to see if it had any [...]
We started working with Agency Off Record (AOR) in the middle of 2015. They had recently moved into a new office in downtown Denver and were having a hard time being productive with their growing team. Growth is awesome, but it can present technical challenges. Thankfully, we've been able to handle the technical issues so they can focus on their clients. [...]
In 2010, I got a call from Tigris Sponsorship & Marketing asking me to help them figure out a better digital business strategy. Tigris handles sponsorship and marketing contracts for some of the largest brands in the nation. They had been in business for a while but needed to streamline their workflows since they were rapidly becoming a digital company. At this point, [...]